Dell diagnostics – Dell Studio XPS M1340 (Mid 2010) User Manual

Page 38

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36

Using Support Tools

Dell Diagnostics

If you experience a problem with your

computer, perform the checks in “Lockups and

Software Problems” on page 31 and run the

Dell Diagnostics before you contact Dell for

technical assistance.
It is recommended that you print this procedure

before you begin.

NOTE: Dell Diagnostics works only on Dell

computers.

Starting Dell Diagnostics
The Dell Diagnostics is located on a hidden

diagnostic utility partition on your hard drive.

Ensure that the computer is connected to an

1.

electrical outlet that is known to be working

properly.
Hold down the <Fn> key while pressing the

2.

power button to turn on the computer.

Follow the on-screen instructions.

3.

NOTE: If your computer cannot display

a screen image, running the diagnostics will

start testing the display. The diagnostics

beeps while testing the display. If the display

still does not show anything, try connecting

an external monitor or contact Dell, see

“Contacting Dell” on page 47.

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