Dell OptiPlex 160 (Late 2008) User Manual

Page 53

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End the program —

 

 

1.

Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

 

2.

Click the Applications tab.

 

3.

Click to select the program that is no longer responding.

 

4.

Click End Task.

 

A program crashes repeatedly

 

Check the software documentation —

If necessary, uninstall and then reinstall the program.

 

A program is designed for an earlier Windows operating system

 

Run the Program Compatibility Wizard —

  

Windows XP Embedded:

A Program Compatibility Wizard is not provided within Windows XP Embedded. It is available through an Internet connection to the Microsoft website. To use
this feature:

 

1.

Click Start® Control Panel® Help and Support.

 

2.

Under the Pick a task heading, click Find compatible hardware and software for Window XP.

 

3.

Follow the instructions on the screen.

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

 

1.

Click Start® All Programs® Accessories®

Program Compatibility Wizard®

Next.


 

2.

Follow the instructions on the screen.

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

 

1.

Click Start

® Control Panel® Programs® Use an older program with this version of Windows.


 

2.

In the welcome screen, click Next.

 

3.

Follow the instructions on the screen.

 

A solid blue screen appears

 

Turn the computer off —

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for

at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

 

Other software problems

 

Check the software documentation or contact the software manufacturer for troubleshooting information —

NOTE:

Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.

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