Printer problems – Dell OptiPlex 160 (Late 2008) User Manual

Page 56

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Reseat the power cable in the power connector on the back of the computer and the electrical outlet.

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Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.

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Ensure that any power strips being used are plugged into an electrical outlet and are turned on.

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Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

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Ensure that the 12V power cable and front panel cable are securely connected to the system board (see

System Board Connectors

).

 

If the power light is steady amber —

A device may be malfunctioning or incorrectly installed.

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Remove and then reinstall all memory modules (see

Memory

).

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Remove and then reinstall the NVRAM module, if installed (see

NVRAM Module

).

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Remove and then reinstall the wireless card, if installed (see

Wireless Card

).

 

Eliminate interference —

Some possible causes of interference are:

l

 

Power, keyboard, and mouse extension cables

l

 

Too many devices connected to the same power strip

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Multiple power strips connected to the same electrical outlet

 

Printer Problems

 

Check the printer documentation —

See the printer documentation for setup and troubleshooting information.

 

Ensure that the printer is turned on

 

Check the printer cable connections —

 

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See the printer documentation for cable connection information.

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Ensure that the printer cables are securely connected to the printer and the computer.

 

Test the electrical outlet —

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

 

Verify that the printer is recognized by Windows —

Windows XP and Windows XP Embedded:

 

1.

Click Start® Control Panel

 

2.

If the Control Panel window appears in Category View (Pick a category), switch to Classic View (icon view).

 

3.

Double-click Printers and Faxes.

 

4.

If the printer is listed, right-click the printer icon.

 

5.

Click Properties® Ports. For a USB printer connected directly to your computer, ensure that the Print to the following port(s): setting is USB.

Windows Vista:

 

1.

Click Start

® Control Panel® Hardware and Sound® Printer.


 

2.

If the printer is listed, right-click the printer icon.

 

3.

Click Properties® Ports.

 

4.

Adjust the settings, as needed.

WARNING:

Before working inside your computer, read the safety information that shipped with your computer. For additional safety best

practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

NOTE:

If you need technical assistance for your printer, contact the printer's manufacturer.

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