Support information package – Dell PowerVault MD3000 User Manual

Page 103

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Troubleshooting

103

where

-f

flushes all the memory-resident data for the file system indicated

by

<

filesystem-identifier

>

, and

<

filesystem-identifier

>

specifies a unique file system in the following syntax:

drive-letter: <

mount-point-path>

The file system identifier might consist of only a drive letter, as in the
following example:

SMrepassist -f E:

NOTE:

In Windows, the mount point path is a drive letter.

An error message appears in the command line when the utility cannot
distinguish between the following:

Source virtual disk and snapshot virtual disk (for example, if the snapshot
virtual disk has been removed)

Standard virtual disk and virtual disk copy (for example, if the virtual disk
copy has been removed)

Support Information Package

MD Storage Manager provides a feature that enables you to save all storage
array data, such as profile and event log information, to a file that you can
send if you seek technical assistance for problem resolution. To generate this
support information bundle:

1 Click the Support tab, then click Gather Support Information.
2 Click Browse.

The Collect All Support Data dialog box appears.

3 In the Save in drop-down menu, select the location at which you want to

save the support data bundle. In the File name text box, type a name for
the bundle.

4 Click Save to close the Collect All Support Data dialog box.
5 Click Start.

The support information bundle is saved to the location of your choice.

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