Solving problems, Touch screen problems – Dell Studio One 19 (1909, Early 2009) User Manual

Page 25

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This section provides troubleshooting

information for your computer. If you cannot

solve your problem using the following

guidelines, see “Using Support Tools” on

page 30 or “Contacting Dell” on page 44.

Touch Screen Problems

Some or all multi-touch features are not
working

Certain multi-touch features may be

disabled. To enable multi-touch features,

click the Multi-touch settings icon in the

system tray.
Certain touch screen features may be

disabled. To enable the touch screen

features, click Start

Control Panel

Pen and Input Devices.
The multi-touch feature may not be

supported by the application.

If the touch screen starts losing its
sensitivity
— The touch screen may have

foreign particles (such as sticky notes) that are

blocking the touch sensors. To remove these

particles:

Turn off the computer.

1.

Disconnect the power cord from the wall

2.

outlet.

CAUTION: Do not use water or a cleaning
liquid to wipe the touch screen.

Use a clean, lint-free cloth (can spray mild,

3.

non abrasive cleaner or water on cloth if

needed, but not on screen) and wipe the

surface and sides of the touch screen to

remove any dirt or fingerprints.

Solving Problems

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