Dell Powervault LTO6 - Manual (Page 62)

www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American countries)
www.dell.ca (Canada only)
v Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:anonymous, and use your e-mail address as your password.
v Electronic Support Service
[email protected]
[email protected] (Asian/Pacific countries only)
[email protected] (China only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
v Electronic Quote Service
[email protected]
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
v Electronic Information Service
[email protected]
AutoTech Service
Dell's automated technical support service AutoTec hprovides recorded answers to
the questions most frequently asked by Dell customers about their portable and
desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that
correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also
access this service through the technical support service. See the contact
information for your region.
Automated Order-Status Service
To check on the status of any Dell products that you have ordered, you can go to
support.dell.com, or you can call the automated order-status service. A recording
prompts you for the information needed to locate and report on your order. See
the contact information for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to
answer your questions about Dell hardware. Our technical support staff use
computer-based diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see "Before You Call" and then see the
contact information for your region.
7-2 Dell PowerVault LTO Tape Drive User's Guide