Hard drive problems, E-mail, modem, and internet problems – Dell Inspiron 9200 User Manual
Page 51
Solving Problems
51
If you cannot eject the DVD or DVD+RW drive tray
If you hear an unfamiliar scraping or grinding sound
Hard drive problems
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE:
Connect the modem to an analog telephone jack only. The modem does not operate while it is
connected to a digital telephone network.
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3
Gently pull out the tray until it stops.
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
A
LLOW
THE
COMPUTER
TO
COOL
BEFORE
TURNING
IT
ON
—
A hot hard drive may prevent the
operating system from starting. Try allowing the computer to return to room temperature before turning
it on.
R
UN
C
HECK
D
ISK
—
1
Click the Start button and click My Computer.
2
Right-click Local Disk C:.
3
Click Properties.
4
Click the Tools tab.
5
Under Error-checking, click Check Now.
6
Click Scan for and attempt recovery of bad sectors.
7
Click Start.
D5169bk1.book Page 51 Thursday, October 21, 2004 4:37 PM