Dell OptiPlex 990 (Early 2011) User Manual

Page 70

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• Ensure that any power strips being used are plugged

into an electrical outlet and are turned on.

• Ensure that the electrical outlet is working by testing it

with another device, such as a lamp.

• Ensure that the main power cable and front panel cable

are securely connected to the system board.

LED

Power Button

Problem Description

A possible system board failure has occurred.

Troubleshooting Steps Unplug the computer. Allow one minute for the power to drain.

Plug the computer into a working electrical outlet and press
the power button.

LED

Power Button

Problem
Description

A possible system board, power supply, or peripheral failure has
occurred.

Troubleshooting
Steps

• Power off computer, leaving the computer plugged in.

Press and hold the power supply test button at the rear

of the power supply unit. If the LED next to the switch

illuminates, the problem may be with your system

board.

• If the LED next to the switch does not illuminate,

disconnect all internal and external peripherals, and

press and hold the power supply test button. If it

illuminates, there could be a problem with a peripheral.

• If the LED still does not illuminate, remove the PSU

connections from the system board, then press and

hold the power supply button. If it illuminates, there

could be a problem with the system board.

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