Dell Pro Stereo Headset UC300-Lync Optimised - Manual (Page 20)

20 │ Troubleshooting
• Make sure that
the speaker on
the media player
is not muted and
volume is set to
an appropriate
level.
• Make sure that
the headset is
correctly set up
in Windows audio
settings.
Audio not clear in
headset The sound is not clear • Make sure that the
speaker volume
is set to an
appropriate level
on the Windows,
Softphone and
media player
audio settings.
• Make sure that
the person on
the other end has
set the transmit
volume to the
appropriate level.
• Make sure that
the person on the
other end, if using
a headset, has
positioned his/
her microphone
properly (close
enough to
the mouth -
approximately 2
cm/less than 1
inch).