Dell Pro Stereo Headset UC300-Lync Optimised - Manual (Page 22)

22 │ Troubleshooting
• Make sure that the
Microphone on
the headset is not
muted.
• Make sure that
the headset is
correctly set
up in Windows
audio settings as
shown in the link
Audio settings for
Windows.
Microphone audio not
clear from headset Person on the other
end cannot hear you
clearly • Make sure that
the microphone
volume is set to
the appropriate
level in the
Softphone audio
settings.
• Make sure that
the microphone
volume is set to
the appropriate
level in the
Windows audio
settings.
• Make sure that
the microphone
is close enough
to the mouth -
approximately 2
cm/less than 1
inch.
• Make sure that
the person on
the other end has
set the speaker
(receive) volume
on computer /
desk phone and