Dell Inspiron 15 (M5010, Early 2010) User Manual

Page 53

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51

Solving Problems

If the computer stops responding or a solid blue
screen appears

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press the power button for at least 8 to 10 seconds

until the computer turns off and then restart your

computer.
If a program is designed for an earlier
Microsoft

®

Windows

®

operating system

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment similar

to an earlier version of Microsoft Windows

operating system environments.

To run the Program Compatability Wizard:
Windows Vista

®

Click

1.

Start

Control Panel

Programs

Use an older program with this

version of Windows.
In the welcome screen, click

2.

Next.

Follow the instructions on the screen.

3.

Windows

®

7

Click

1.

Start

Control Panel

Programs

Run programs made for

previous versions of Windows.
In the welcome screen, click

2.

Next.

Follow the instructions on the screen.

3.

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