Ieee 1394 device problems, Keyboard problems – Dell XPS 720 (Mid 2007) User Manual

Page 57

Advertising
background image

Troubleshooting

57

N

OT

ENOUGH

MEMORY

OR

RESOURCES

. C

LOSE

SOME

PROGRAMS

AND

TRY

AGAIN

Close all windows and open

the program that you want to use. In some cases, you may have to restart your computer to restore computer
resources. If so, run the program that you want to use first.

O

PERATING

SYSTEM

NOT

FOUND

Contact Dell (see "Contacting Dell" on page 179).

IEEE 1394 Device Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NOTE:

Your computer supports only IEEE 1394a standard.

E

NSURE

THAT

THE

CABLE

FOR

THE

I E E E 1 3 9 4

DEVICE

IS

PROPERLY

INSERTED

INTO

THE

DEVICE

AND

INTO

THE

CONNECTOR

ON

THE

COMPUTER

E

NSURE

THAT

THE

I E E E 1 3 9 4

DEVICE

IS

ENABLED

IN

SYSTEM

SETUP

See "System Setup Options" on

page 167.

E

NSURE

THAT

THE

I E E E 1 3 9 4

DEVICE

IS

RECOGNIZED

BY

W

INDOWS

Windows XP:

1

Click Start and click Control Panel.

2

Under Pick a Category, click Performance and Maintenance

System

System Properties

Hardware

Device

Manager.

Windows Vista:

1

Click

Start

→ Control Panel→ Hardware and Sound.

2

Click Device Manager.

If your IEEE 1394 device is listed, Windows recognizes the device.

I

F

YOU

HAVE

PROBLEMS

WITH

A

D

ELL

I E E E 1 3 9 4

DEVICE

Contact Dell (see "Contacting Dell" on page 179).

I

F

YOU

HAVE

PROBLEMS

WITH

AN

I E E E 1 3 9 4

DEVICE

NOT

PROVIDED

BY

D

ELL

Contact the IEEE 1394 device

manufacturer.

Keyboard Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

C

HECK

THE

KEYBOARD

CABLE

• Ensure that the keyboard cable is firmly connected to the computer.
• Shut down the computer (see "Preparing to Work Inside Your Computer" on page 85), reconnect the keyboard cable

as shown on the setup diagram for your computer, and then restart the computer.

• Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any

bent pins.

• Remove any keyboard extension cables and connect the keyboard directly to the computer.

T

EST

THE

KEYBOARD

Connect a properly working keyboard to the computer, then try using the keyboard.

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See "Troubleshooting Software and Hardware Problems

" on page 83

.

Advertising