Dell XPS 720 (Mid 2007) User Manual

Page 71

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Troubleshooting

71

CH-2 Timer Error

An error is occurring on the
timer on the system board.

See "Contacting Dell" on page 179 for
instructions on obtaining technical
assistance.

CMOS Battery

State Low

CMOS Checksum

Failure

CMOS System

Options Not Set

CMOS Display Type

Mismatch

CMOS Memory Size

Mismatch

CMOS Time and

Date Not Set

The system configuration
information in the system
setup program is incorrect or
the battery charge may be
low.

Enter the system setup program (see
"Entering System Setup" on page 166),
verify the system configuration, and then
restart the computer.

Diskette Boot

Failure

Drive A or B is present but
has failed the BIOS POST.

Ensure that the drive is installed correctly
in the computer (see "Drives" on
page 106) an
d defined correctly in the
system setup program (see "System Setup"
on page 166). Check the interface cable at
both ends.

DMA Error

DMA 1 Error

DMA 2 Error

Error in the DMA controller
on the system board.

The keyboard or system board may need to
be replaced.

FDD Controller

Failure

HDD Controller

Failure

The BIOS cannot
communicate with the floppy
drive or hard drive controller.

Ensure that the floppy drive or the hard
drive is installed correctly in the computer
(see "Drives" on page 106) and defined
correctly in the system setup program (see
"System Setup" on page 166). Check the
interface cable at both ends.

INTR1 Error

INTR2 Error

An interrupt channel on the
system board failed to POST.

The keyboard or system board may need to
be replaced.

Invalid Boot

Diskette

The operating system cannot
be located on drive A or
drive C.

Enter the system setup program (see
"System Setup" on page 166) and confirm
that drive A or drive C is properly
identified.

Message

Possible Cause

Corrective Action

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