Dell XPS 720 (Mid 2007) User Manual

Page 81

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Troubleshooting

81

Dell PC Restore enables you to restore your hard drive to the operating state it was in when you
purchased your computer. It is recommended that you

do not remove PC Restore from your computer,

even to gain additional hard-drive space. If you remove PC Restore from the hard drive, you cannot ever
recall it, and you will never be able to use PC Restore to return your computer operating system to its
original state.

1 Log on to the computer as a local administrator.
2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR.
3 Double-click the filename DSRIRRemv2.exe.

NOTE:

If you do not log on as a local administrator, a message appears stating that you that you must log on

as administrator. Click Quit, and then log on as a local administrator.

NOTE:

If the partition for PC Restore does not exist on your computer hard drive, a message appears stating

that the partition was not found. Click Quit; there is no partition to delete.

4 Click OK to remove the PC Restore partition on the hard drive.
5 Click Yes when a confirmation message appears.

The PC Restore partition is deleted and the newly available disk space is added to the free space
allocation on the hard drive.

6 Right-click Local Disk (C) in Windows Explorer, click Properties, and verify that the additional disk

space is available as indicated by the increased value for Free Space.

7 Click Finish to close the PC Restore Removal window and restart the computer.

Windows Vista: Dell Factory Image Restore

Using Factory Image Restore:

1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista

Advanced Boot Options Window.

2 Select Repair Your Computer.

The System Recovery Options window appears.

3 Select a keyboard layout and click Next.
4 To access the recovery options, log on as a local user. To access the command prompt, type

administrator

in the User name field, then click OK.

5 Click Dell Factory Image Restore.

NOTE:

Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory

Image Restore.

The Dell Factory Image Restore welcome screen appears.

6 Click Next.

The Confirm Data Deletion screen appears.

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