Dell Inspiron 3700 - Manual (Page 150)

C-4 Dell Inspiron 3700 System Reference and Troubleshooting Guide
Hard-disk drive
read failure
The hard-disk drive may be
faulty. Turn off the computer, remove the drive, and boot
the computer from a bootable diskette. Then turn
off the computer again, reinstall the drive, and
reboot the computer. (For instructions, see
“Installing an Internal Hard-Disk Drive” in
Chapter 2.) If the problem persists, try another
drive. Then run the IDE Devices tests in the Dell
Diagnostics. For instructions, see “Running the Dell
Diagnostics” in Chapter 3.
Invalid
configuration
information-
please run
System Setup
Program
The system configuration
information does not match
the hardware configuration.
This message is most likely
to occur after a memory
module is installed. Correct the appropriate options in the System
Setup program. For instructions, see Appendix B,
“Using the System Setup Program.”
Keyboard clock
line failure
A cable or connector may be
loose, or the keyboard may
be faulty. Run the PC-AT Compatible Keyboards test in the
Dell Diagnostics. For instructions, see “Running the
Dell Diagnostics” in Chapter 3.
Keyboard con-
troller failure
A cable or connector may be
loose, or the keyboard may
be faulty. Reboot the computer, and avoid touching the
keyboard or the mouse during the boot routine. If
the problem persists, run the PC-AT Compatible
Keyboards test in the Dell Diagnostics. For
instructions, see “Running the Dell Diagnostics”
in Chapter 3.
Keyboard data
line failure
A cable or connector may be
loose, or the keyboard may
be faulty. Run the PC-AT Compatible Keyboards test in the
Dell Diagnostics. For instructions, see “Running the
Dell Diagnostics” in Chapter 3.
Keyboard stuck
key failure
If an external keyboard or
keypad is being used, a cable
or connector may be loose or
the keyboard may be faulty.
If the integrated keyboard is
being used, the keyboard
may be faulty.
A key on the integrated key-
board or external keyboard
may have been pressed
while the computer was
booting. Run the PC-AT Compatible Keyboards test in the
Dell Diagnostics. For instructions, see “Running the
Dell Diagnostics” in Chapter 3.
Memory address
line failure at
address, read
value expect-
ing value
An installed memory
module may be faulty or
improperly seated. Reseat the memory modules and, if necessary,
replace them. For instructions, see “Installing
Memory Modules” in Chapter 2.
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NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.