Dell Inspiron 3700 - Manual (Page 73)

support.dell.com Basic Troubleshooting 3-29
2. Do the tests complete successfully?
Yes. The controller is functioning properly. If the problem persists, call Dell for
technical assistance. (See Chapter 5, “Getting Help,” for instructions.)
No. Call Dell for technical assistance. (See Chapter 5, “Getting Help,” for
instructions.)
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Make a copy of the Diagnostics Checklist found in Chapter 5, “Getting Help,” and fill it
out as you perform the following steps:
1. Insert your System Software CD into the CD-ROM drive, reboot the computer,
and run the Misc. PCI Devices device group in the Dell Diagnostics. (See
“Running the Dell Diagnostics” found later in this chapter.) The Misc. PCI
Devices device group checks the functionality of the audio controller.
2. Do the tests complete successfully?
Yes. The controller is functioning properly. If the problem persists, call Dell for
technical assistance. (See Chapter 5, “Getting Help,” for instructions.)
No. Call Dell for technical assistance. (See Chapter 5, “Getting Help,” for
instructions.)
 
  

Unlike many diagnostic programs, the Dell Diagnostics helps you check your
computer's hardware without any additional equipment and without destroying any
data. By using the diagnostics, you can have confidence in your computer's operation.
And if you find a problem you cannot solve by yourself, the diagnostic tests can
provide you with important information you will need when talking to Dell's service
and support personnel.

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The Dell Diagnostics provides a series of menus and options from which you choose
particular device groups or subtests. You can also control the sequence in which the
tests are run. The diagnostic device groups or subtests also have these helpful
features:


Options that let you run tests individually or collectively


An option that allows you to choose the number of times a device group or
subtest is repeated


The ability to display or print out test results, or to save them in a file


Options to temporarily suspend testing if an error is detected, or to terminate
testing when an adjustable error limit is reached