Dell PowerVault NX3500 User Manual

Page 172

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CIFS ACL Corruption

Description

CIFS ACL corruption.

Cause

• ACLs were accidently changed by a user or script.
• ACL is corrupted after an antivirus application accidently quarantined

corresponding files.

• ACL got corrupted after data recovery by backup application due to compatibility

issues.

• ACL got corrupted after migrating data from different location by using third party

application. For example, RoboCopy.

Workaround

Check the current ACL setting in the Windows client. Redefine the ACLs for the files

by using a Windows client the same way you initially defined it. Verify that you set the

ACLs as the owner of the files, directories, and shares. In case you cannot redefine

your ACLs since you currently do not have permissions, perform the following steps:

1.

Restore the files from snapshots or backup.

2.

In the case you have migrated the data from a different location using RoboCopy

application, there is a good chance you can restore ACLs by copying only ACLs

metadata, instead of re-copying the whole data.

3.

In case all file system ACLs are corrupted, you can restore all data from the NAS

replication partner.

CIFS Client Clock Skew

Description

CIFS client clock skew.

Cause

The client clock must be within 5 minutes range from the Kerberos server (that is

Active Directory) clock.

Workaround

Configure the client to clock-synch with the Active Directory (as an NTP server) to

avoid clock skews errors.

CIFS Client Disconnection On File Read

Description

CIFS client disconnection on file read.

Cause

Extreme CIFS workload during controller failover.

Workaround

Client needs to reconnect and open the file again.

CIFS Client General Disconnection

Description

CIFS client disconnection.

Cause

In case the system identified a general issue with the CIFS service, it automatically

recovers but the failure causes all users to be disconnected and the above event to be

triggered.

Workaround

If this issue repeats frequently, contact Dell.

CIFS Client Login Failure

Description

CIFS client login failure.

Cause

User supplied incorrect password upon connection.

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