Dell PowerVault NX3500 - Manual (Page 66)

Login Name Purpose SSH
Access
Enabled by
Default
SSH
Access
Allowed
VGA
Console
Access
Enabled by
Default
VGA
Console
Access
Allowed
Default
Password
Administrator FluidFS cluster
management
(not a UNIX/
Linux user)
Yes Yes Yes Yes Stor@ge!
support FluidFS cluster
troubleshooting
(regular UNIX/
Linux user)
No Yes No Yes None (must
be set by
Administrator)
enableescalat
ionaccess
Enable
escalation
account
No No Yes Yes N@sst0r3
(cannot be
changed)
escalation FluidFS cluster
troubleshooting
when unable to
log in with
support account
No Yes No Yes N@sst0r3
(cannot be
changed)
cli Gateway to
command line
interface access
Yes (can
bypass
password
using SSH
key)
Yes (can
bypass
password
using SSH key)
N/A N/A N/A
Administrative Account
The Administrator account is used for FluidFS cluster management using the FluidFS Manager Client and
CLI. This account cannot be removed or renamed. This account has write permission on all CIFS shares
by default.
Support Account
If Dell Technical Support Services needs to perform remote troubleshooting, you can make your system
accessible to them using the support account.
CAUTION: Dell strongly recommends that you do not attempt to use the support account.
Operations performed as the support user are for advanced remote troubleshooting to resolve
critical system issues only. Misuse of this account can damage the FluidFS cluster and/or its data.
NOTE: If Dell personnel must access the support account for remote troubleshooting, Dell
recommends that you change the password to a new, strong password after the troubleshooting
session is concluded.
Enabling or Disabling the Support Account
Enable the support account if Dell Technical Support Services needs to perform remote troubleshooting.
When troubleshooting is complete, disable the support account.
1. Click the System tab on the left.
2. Click the Internal tab on the top.
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