Dell XPS 410 (Mid 2007) User Manual

Page 51

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Troubleshooting Tools

51

No memory modules are detected.

• If two or more memory modules are

installed, remove the modules (see
"Removing Memory" on page 85), then
reinstall one module (see "Installing
Memory" on page 83) and r
estart the
computer. If the computer starts
normally, continue to install additional
modules (one at a time) until you have
identified a faulty module or
reinstalled all modules without error.

• If available, install properly working

memory of the same type into your
computer (see "Installing Memory" on
page 83).

• If the problem persists, contact Dell

(see "Contacting Dell" on page 137).

Memory modules are detected, but a
memory configuration or compatibility
error has occurred.

• Ensure that no special requirements

for memory module/connector
placement exist (see "Memory" on
page 82).

• Ensure that the memory you are using

is supported by your computer (see
"Memory" on page 123).

• If the problem persists, contact Dell

(see "Contacting Dell" on page 137).

A possible expansion card failure has
occurred.

1

Determine if a conflict exists by
removing a card (not a graphics card)
and restarting the computer (see
"Cards" on page 86).

2

If the problem persists, reinstall the
card that you removed, then remove a
different card and restart the computer.

3

Repeat this process for each card
installed. If the computer starts
normally, troubleshoot the last card
removed from the computer for
resource conflicts (see "Resolving
Software and Hardware
Incompatibilities" on page 56).

4

If the problem persists, contact Dell
(see "Contacting Dell" on page 137).

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Problem Description

Suggested Resolution

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