Dell Dimension 2010 User Manual

Page 43

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41

Using Support Tools

If PSA is invoked:

a. The PSA starts running tests.
b. If the PSA completes successfully, the

following message is displayed:

“No

problems have been found

with this system so far.

Do you want to run the

remaining memory tests? This

will take about 30 minutes

or more. Do you want to

continue? (Recommended).”

c. If you are experiencing memory issues,

press <y> else press <n>.

The following message is displayed:

“Booting Dell Diagnostic

Utility Partition. Press any

key to continue.”

d. Press any key to go to the Choose An

Option window.

If PSA is not invoked:
Press any key to start the Dell Diagnostics

from the diagnostics utility partition on your

hard drive and to go to the Choose An Option

window.

4. Select the test you want to run.
5. If a problem is encountered during a test, a

message appears with an error code and a

description of the problem. Write down the

error code and problem description and see

“Contacting Dell” on page 54.

NOTE: The Service Tag for your computer

is located at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

6. When the tests are complete, close the test

screen to return to the Choose An Option

window.

7. To exit the Dell Diagnostics and to restart the

computer, click Exit.

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