Contacting dell – Dell Dimension 2010 User Manual

Page 56

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54

Getting Help

See your operating system documentation

to determine the contents of the computer’s

start-up files. If the computer is connected to

a printer, print each file. Otherwise, record the

contents of each file before calling Dell.

• Error message, beep code, or diagnostic

code:

• Description of problem and troubleshooting

procedures you performed:

Contacting Dell

For customers in China, call 800-858-2969.

NOTE: If you do not have an active

Internet connection, you can find contact

information on your purchase invoice,

packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-

based support and service options. Availability

varies by country and product, and some

services may not be available in your area.

To contact Dell for sales, technical support, or

customer service issues:

1. Visit support.dell.com.
2. Verify your country or region in the Choose

A Country/Region drop-down menu at the

bottom of the page.

3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link

based on your need.

5. Choose the method of contacting Dell that is

convenient for you.

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