Dell PowerVault 35F (Fibre Channel Bridge) User Manual

Page 77

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Warranties, Return Policy and Year 2000 Compliance: Dell PowerVault 35F User's Guide

file:///C|/Users/rishi_sood/Desktop/35F/ug/warranty.htm[3/21/2013 11:16:25 AM]

Return Authorization Number. You must ship the products to Dell in their original packaging, prepay shipping
charges, and insure the shipment or accept the risk of loss or damage during shipment. You may return software for
refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned products must be
in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with the
product must be returned with it.

This "Total Satisfaction" Return Policy does not apply to DellWare products, which may be returned under
DellWare’s current return policy.

Year 2000 Statement of Compliance for Dell-Branded Hardware Products

Dell-branded hardware products shipped on or after January 1, 1997, are eligible to carry the "NSTL Hardware Tested
Year 2000 Compliant" logo by virtue of formal testing with, and successful completion of, the National Software
Testing Laboratories (NSTL) YMARK2000 test. * Dell will treat a failure to pass the YMARK2000 test as a covered
event under Dell's warranty for the product, subject to the normal warranty limitations. ** For a complete copy of
Dell's warranty, see the product's documentation. Dell-branded hardware products will also recognize the year 2000 as
a leap year.

*The YMARK2000 standard tests the ability of system hardware and firmware to support the transition to the year
2000 (and to recognize leap years, when appropriate, for years 2000 through 2009 inclusive) and not that of options,
operating systems, or applications software. Dell-branded hardware products that pass the YMARK2000 test conform
to BSI-DISC
PD 2000-1.

** Except for this clarification of Dell's warranty for NSTL logo hardware, all other warranties, conditions and
remedies, express or implied, relating to year 2000 readiness or compliance are disclaimed. To make a claim under this
warranty for NSTL logo hardware, customers must contact Dell prior to January 1, 2001. Despite a system's ability to
pass the YMARK2000 test, actual rollover results in specific operating environments may vary depending on other
factors including, but not limited to, other hardware, operating systems, and applications software.

Previous Products

For Dell-branded hardware products shipped prior to January 1, 1997, that have an upgradable basic input/output
system (BIOS), Dell makes available a BIOS upgrade. Although these products may not have been tested under the
YMARK2000 test, Dell believes that the hardware would pass the YMARK2000 test, provided the appropriate BIOS
upgrade is properly loaded.

For Dell-branded hardware products that do not have an upgradable BIOS, Dell has made available, as a convenience
to customers, the Dell Program Patch, a software utility designed to assist customers in managing the year 2000
rollover.

Software

Dell specifically excludes all non-Dell-developed software from this compliance statement. All software run on Dell-
branded hardware products should be independently verified by customers to be year 2000-compliant.

Additional Information

For additional information on year 2000 compliance of Dell-branded hardware products, refer to Dell's Year 2000 Web
site at

www.dell.com/year2000

or contact a Dell customer service representative in your area.

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