Advanced troubleshooting, Diagnostic lights – Dell OptiPlex SX260 User Manual

Page 21

Advertising
background image

Back to Contents Page

 

Advanced Troubleshooting

Dell™ OptiPlex™ SX260 Systems User's Guide

  

Diagnostic Lights

  

Beep Codes

  

Dell Diagnostics

  

Reinstalling Drivers

  

Reinstalling Microsoft Windows XP

  

Reinstalling Microsoft Windows 2000

  

Resolving Software and Hardware Incompatibilities

 

Diagnostic Lights

 

To help troubleshoot a problem, your computer has four lights on the back panel labeled "A","B","C," and "D." These lights can be either yellow or green.
When the computer starts normally, the patterns or codes on the lights will change as the boot process completes. If the POST portion of system boot
completes successfully, all four lights will display solid green. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may
help identify where in the process the computer halted.

 

 

CAUTION:

Before you begin any of the procedures in this section, follow the steps in "

CAUTION: Safety Instructions

."

Light
pattern

 

Problem Description

Suggested Resolution

 

 

off
off
off
off

 

Normal off condition or possible
pre-BIOS failure

 

Verify that the computer is plugged into a working outlet and that you have pressed the power
button.

 

 

green
yellow
yellow
yellow

 

Possible BIOS failure; the computer
is in the recovery mode

 

Run the BIOS Recovery Utility, wait for recovery completion, and restart the computer to retest.

 

 

yellow
green
yellow
yellow

 

Possible processor failure

 

Reseat the processor, and restart the computer to retest.

 

 

green
green
yellow
yellow

 

Possible memory failure

 

Reseat all memory modules and restart the computer to retest.

 

 

yellow
yellow
green
yellow

 

Possible expansion card failure

 

Remove each expansion card individually, and restart the computer to retest.

 

Reinstall the expansion card(s) one at a time, and restart the computer to retest.

 

Move each expansion card one at a time to another PCI slot, and restart the computer to retest.

 

 

 

 

Advertising