Solving problems, System lights, Battery problems – Dell OptiPlex SX260 User Manual

Page 91

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Solving Problems

Dell™ OptiPlex™ SX260 Systems User's Guide


 

 

System Lights

 

Located on the front of the computer, these lights can indicate a computer problem.

 

 

Battery Problems

 

Fill out the

Diagnostics Checklist

as you complete these checks.

 

 

 

 

  

System Lights

  

Battery Problems

  

Drive Problems

  

Repairing a Wet Computer

  

Dropped or Damaged Computer

  

Error Messages

  

General Problems

  

Keyboard Problems

  

Memory Problems

  

Mouse Problems

  

Network Problems

  

Power Problems

  

Printer Problems

  

Serial or Parallel Device Problems

  

Sound and Speaker Problems

  

System Board Problems

  

Video and Monitor Problems

Power Light

Problem Description

Suggested Resolution

 

Solid green

 

Power is on, and the computer is operating

normally.

 

Normal operating condition.

 

Otherwise, check the back panel diagnostic lights to see if the

specific problem is identified. See "

Diagnostic Lights

."

 

Blinking green

 

The computer is in the suspended state

(Microsoft® Windows® 2000 and Windows
XP).

 

Press the power button, move the mouse, or press a key on the

keyboard to wake the computer.

 

Solid yellow

 

A device on the system board may be faulty

or incorrectly installed.

 

See "

Power Problems

."

 

If the problem persists,

contact Dell

for technical assistance.

 

Blinking yellow

 

A power supply or system board failure may

have occurred.

 

See "

Power Problems

."

 

If the problem persists,

contact Dell

for technical assistance.

 

Solid green and a beep code during

POST

 

A problem was detected while the BIOS was

executing.

 

See "

Beep Codes

" for instructions on diagnosing the beep code.

Also, check the diagnostic lights to see if the specific problem is
identified.

 

Solid green power light and no beep

code and no video during POST

 

The monitor or the graphics card may be

faulty or incorrectly installed.

 

Check the diagnostic lights to see if the specific problem is

identified. See "

Video and Monitor Problems

."

 

Solid green power light and no beep

code, but the computer locks up during
POST

 

An integrated system board device may be

faulty.

 

Check the diagnostic lights to see if the specific problem is

identified. If the problem is not identified,

contact Dell

for technical

assistance.

CAUTION:

There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type

recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION:

Before you begin any of the procedures in this section, follow the instructions "

CAUTION: Safety Instructions

."

Replace the battery —

If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or

date displays during start-up, replace the battery (see "

Battery

"). If the battery still does not work properly,

contact Dell

.

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