Dell Latitude D631 (Early 2009) - Manual (Page 87)

Troubleshooting 87
H A RD - D I SK D RI VE C O N F I G U R A T I O N ER R O R — The computer cannot identify the drive type. Shut down the
computer, remove the hard drive (see "Hard drive problems" on page 84), and boot the computer from a
CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79).
H A RD - D I SK D RI VE C O N T R O L L E R F A I L U R E 0 — The hard drive does not respond to commands from the
computer. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 84), and
boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell
Diagnostics (see "Dell Diagnostics" on page 79).
H A RD - D I SK D RI VE F A I L U R E — The hard drive does not respond to commands from the computer. Shut
down the computer, remove the hard drive (see "Hard drive problems" on page 84), and boot the
computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If
the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 79).
H A RD - D I SK D RI VE R E A D FAIL URE — The hard drive may be defective. Shut down the computer, remove
the hard drive (see "Hard drive problems" on page 84), and boot the computer from a CD. Then shut
down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another
drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 79).
I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a nonbootable CD. Insert a
bootable CD.
I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E RU N S YST E M S ET U P P RO GRA M — The system configuration
information does not match the hardware configuration. The message is most likely to occur after a
memory module is installed. Correct the appropriate options in the system setup program (see "System
Setup Program" on page 109).
K E Y B O A R D C L O C K L I NE FAIL URE — For external keyboards, check the cable connection. Run the Keyboard
Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 79).
K E Y B O A R D C O N T R O L L E R F A I L U R E — For external keyboards, check the cable connection. Restart the
computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard
Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 79).
K E Y B O A R D D A T A L I N E F A I L U R E — For external keyboards, check the cable connection. Run the Keyboard
Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 79).
K E Y B O A R D S T U C K KE Y F A I L U R E — For external keyboards or keypads, check the cable connection. Restart
the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test
in the Dell Diagnostics (see "Dell Diagnostics" on page 79).
M E MO RY A D D R E S S L I N E F A I L U RE A T A D D R E S S , RE A D V A L U E E X P E CT I N G VA LUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory
Problems" on page 92.
M E MO RY A L L O C A T I O N E R R O R — The software you are attempting to run is conflicting with the operating
system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try
to run the program again. If the error message still appears, see the software documentation.