Dell XPS M1210 (MXC062, Mid 2006) User Manual

Page 13

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Finding Information

13

• Solutions — Troubleshooting hints and tips; articles

from technicians; online courses; and frequently asked
questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with
technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and
white papers

• Downloads — Certified drivers, patches, and software

updates

Dell Support Website —

support.dell.com

NOTE:

Select your region to view the appropriate support

site.

• Notebook System Software (NSS)— If you reinstall the

operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel

®

processors, optical

drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.

To download Notebook System Software:

1

Go to support.dell.com and click Downloads.

2

Enter your Service Tag or product model.

3

In the Download Category drop-down menu, click All.

4

Select the operating system and operating system
language for your computer, and click Submit.

5

Under Select a Device, scroll to System and
Configuration Utilities, and click Dell Notebook System
Software.

• Software upgrades and troubleshooting hints
• Frequently asked questions, hot topics, and general

health of your computing environment

Dell Support Utility

The Dell Support Utility is an automated upgrade and
notification system installed on your computer. This
support provides real-time health scans of your computing
environment, software updates, and relevant self-support
information. Access the Dell Support Utility from the
icon in the taskbar. For more information, see "Dell Support
Utility" on page 88.

• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop

Windows Help and Support Center

1

Click the Start button and click Help and Support.

2

Type a word or phrase that describes your problem and
click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

What Are You Looking For?

Find It Here

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