Check the domain controller validation method, Check the certificates installed on the printer, Ocsp – Dell B3460dn Mono Laser Printer User Manual

Page 33

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C

HECK

THE

DOMAIN

CONTROLLER

VALIDATION

METHOD

1

Access the application configuration settings from the Embedded Web Server.

2

Under the Smart Card Setup heading, make sure you selected the correct method from the Domain Controller
Validation menu. For information about configuring this setting, see

“Selecting the domain controller validation

method” on page 13

.

3

Click Apply.

“An error occurred during domain controller chain validation” or “At least one of
the certificates in the domain controller certificate chain has been revoked” error
message

These system log errors indicate that there is a problem with one or more of the certificates needed for chain validation.
Certificates may be missing, expired, or revoked, or they may contain incorrect information.

C

HECK

THE

CERTIFICATES

INSTALLED

ON

THE

PRINTER

1

From the Embedded Web Server, click Settings or Configuration.

2

Click Security > Certificate Management > Certificate Authority Management.

3

Make sure all certificates required for chain validation are installed and contain correct information. Make sure
none of the certificates have been revoked or are expired.

If you need to install certificates, then see

“Installing certificates manually” on page 5

.

If all certificates are installed correctly and these issues still occur, then contact your solutions provider.

“The OCSP responder URL or certificate has not been configured” error message

This system log error indicates that OCSP settings are not configured correctly.

C

HECK

THE

OCSP

RESPONDER

URL

AND

RESPONDER

CERTIFICATE

1

Access the application configuration settings from the Embedded Web Server.

2

Under the Online Certificate Status Protocol (OCSP) heading, make sure the values in the Responder URL and
Responder Certificate fields are correct. For information about configuring these settings, see

“Selecting the

domain controller validation method” on page 13

.

3

Click Apply.

Troubleshooting

33

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