Lockups and software problems – Dell Inspiron Mini 10 (1012, Late 2009) User Manual

Page 43

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41

Solving Problems

Lockups and Software

Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the

computer and to the electrical outlet.
If a program stops responding — End the program:

Press <Ctrl><Shift><Esc> simultaneously.

1.

Click

2.

Applications.

Click the program that is no longer

3.

responding
Click

4.

End Task.

If a program crashes repeatedly — Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE: Software usually includes installation

instructions in its documentation or on the

disc (CD or DVD).

NOTE: Your computer does not have an

internal optical drive. Use an external

optical drive or any external storage device

for the procedures that involve discs.

If the computer stops responding or a solid
blue screen appears

CAUTION: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing

a key on your keyboard or moving your mouse,

press the power button until the computer turns

off and then restart your computer.
If a program is designed for an earlier
Microsoft

®

Windows

®

operating

system
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a

program so that it runs in an environment similar

to an earlier version of Microsoft Windows

operating system environments.

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