System messages – Dell Inspiron Mini 10 (1012, Late 2009) User Manual

Page 46

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44

Using Support Tools

System Messages

If your computer has an issue or an error, it may

display a System Message that will help you identify

the cause and action needed to resolve the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running

when the message appeared. Alternatively

you could see the Dell Technology Guide

available on your hard drive or at
support.dell.com/manuals or contact Dell

(see “Contacting Dell” on page 64).

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support
— The computer failed to complete

the boot routine three consecutive times for the

same error. Contact Dell (see “Contacting Dell”

on page 64).
CMOS checksum error — Possible motherboard

failure or RTC battery low. Replace the battery

(see the Service Manual at
support.dell.com/manuals) or contact Dell (see

“Contacting Dell” on page 64).
Hard-disk drive failure — Possible hard disk

drive failure during POST. Contact Dell (see

“Contacting Dell” on page 64).
Hard-disk drive read failure — Possible hard

disk drive failure during HDD boot test. Contact

Dell (see “Contacting Dell” on page 64).
Keyboard failure — Keyboard failure or

loose cable. Replace the keyboard, (see the

Service Manual at support.dell.com/manuals).

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