Technical support, Service tag and express code – Dell C5765DN MFP Color Laser Printer User Manual

Page 45

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Technical Support

45

Technical Support

If a fault cannot be resolved by following the instructions in the error message, identify
whether it is related to the card reader device or the Dell device.

• For problems with the card reader device

Contact the manufacturer for further assistance.

• For problems with the Dell device

Have your Service Tag and Express Code ready, and visit dell.com/support or
contact Dell's ProSupport Help Desk for assistance by calling 1-866-516-3115, or by
e-mailing [email protected].

Service Tag and Express Code

Use the Service Tag and Express Code to identify your device when you contact
support.

You can check them in the following procedures.

1

Press the <Machine Status> button.

2

Check the Service Tag and the Express Code displayed on the screen.

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