Printer problems – Dell XPS M1330 (M1330, Mid 2007) User Manual

Page 111

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Troubleshooting

111

C

ONNECT

THE

COMPUTER

DIRECTLY

TO

AN

ELECTRICAL

OUTLET

Bypass power

protection devices, power strips, and extension cables to verify that the
computer turns on.

E

LIMINATE

POSSIBLE

INTERFERENCE

Turn off nearby fans, fluorescent lights,

halogen lamps, or other appliances.

A

DJUST

THE

POWER

PROPERTIES

See "Configuring Power Management

Settings" on page 52.

R

ESEAT

THE

MEMORY

MODULES

If the computer power light turns on, but the

display remains blank, reinstall the memory modules (see "Memory" on page 137).

Printer Problems

Fill out the "Diagnostics Checklist" on page 163 as you complete these checks.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE:

If you need technical assistance for your printer, contact the printer’s

manufacturer.

C

HECK

THE

PRINTER

DOCUMENTATION

See the printer documentation for

setup and troubleshooting information.

E

NSURE

THAT

THE

PRINTER

IS

TURNED

ON

C

HECK

THE

PRINTER

CABLE

CONNECTIONS

See the printer documentation for cable connection information.

Ensure that the printer cables are securely connected to the printer and
the computer.

T

EST

THE

ELECTRICAL

OUTLET

Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

V

ERIFY

THAT

THE

PRINTER

IS

RECOGNIZED

BY

W

INDOWS

1 Click Start

→ Control Panel→ Hardware and Sound→ Printers.

2 Right-click the printer icon.
3 Click Properties, and then click the Ports tab. For a parallel printer, ensure

that the Print to the following port(s): setting is LPT1 (Printer Port). For
a USB printer, ensure that the Print to the following port(s): setting is USB.

R

EINSTALL

THE

PRINTER

DRIVER

See the printer documentation for

instructions.

book.book Page 111 Tuesday, October 7, 2008 6:00 PM

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