Hard drive problems, E-mail, modem, and internet problems – Dell XPS M1330 (M1330, Mid 2007) User Manual
Page 96
96
Troubleshooting
The drive makes an unfamiliar scraping or grinding sound
•
Ensure that the sound is not caused by the program that is running.
•
Ensure that the disc is inserted properly.
Hard drive problems
A
LLOW
THE
COMPUTER
TO
COOL
BEFORE
TURNING
IT
ON
—
A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
R
UN
C
HECK
D
ISK
—
1 Click Start
→ Computer.
2 Right-click Local Disk (C:).
3 Click Properties→ Tools→ Check Now.
NOTE:
The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4 Click to check Scan for and attempt recovery of bad sectors, and then
click
Start.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
The modem is an optional feature on this computer. You can purchase an
external modem through Dell. Therefore, the steps in this section only apply if you
have purchased an external modem.
C
HECK
THE
M
ICROSOFT
W
INDOWS
M
AIL
S
ECURITY
S
ETTINGS
—
If you cannot
open your e-mail attachments:
1 In Windows Mail, click Tools, click Options, and then click Security.
2 Click Do not allow attachments to remove the check mark.
C
HECK
THE
TELEPHONE
LINE
CONNECTION
C
HECK
THE
TELEPHONE
JACK
C
ONNECT
THE
MODEM
DIRECTLY
TO
THE
TELEPHONE
WALL
JACK
book.book Page 96 Tuesday, October 7, 2008 6:00 PM