Dell UltraSharp 34 Curved Monitor - Manual (Page 64)

64 | Troubleshooting
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small Image is
centered on
screen, but does
not fill entire
viewing area • Check the Aspect Ratio setting in the Display menu OSD.
• Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel OSD does not
appear on the
screen • Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
• Check whether the OSD menu is locked. If yes, press and
hold the button beside the Power button for 10 seconds to
unlock (for more information, see
Lock ).
No Input Signal
when user
controls are
pressed No picture, the
LED light is white • Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
• Check whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
• Reset the computer or video player.
The picture
does not fill the
entire screen The picture
cannot fill the
height or width
of the screen • Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.