Video and display problems, If the display is blank – Dell Latitude 120L User Manual

Page 102

Advertising
background image

 

Check the mouse cable —

 

Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.

 

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

 

To verify that the problem is with the mouse, check the touch pad —

1.

Shut down the computer.

2.

Disconnect the mouse.

3.

Turn on the computer.

4.

At the Windows

desktop, use the touch pad to move the cursor around, select an icon, and open it.

 

If the touch pad operates correctly, the mouse may be defective.

 

Check the system setup program settings —

 

Verify that the system setup program lists the correct device for the pointing device option. (The computer automatically recognizes a USB mouse without
making any setting adjustments.

 

Test the mouse controller —

 

To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing
Devices
test group in the Dell Diagnostics.

 

Reinstall the touch pad driver —

 

See

Reinstalling Drivers and Utilities

.

Video and Display Problems

 

Fill out the

Diagnostics Checklist

as you complete these checks.

If the display is blank

 

Check the battery —

 

If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter,
and turn on the computer.

 

Test the electrical outlet —

 

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

 

Check the AC adapter —

 

Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

 

Connect the computer directly to an electrical outlet —

 

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE:

If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor

to your computer.

Advertising