Finding information – Dell Latitude 120L User Manual

Page 26

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Finding Information

 

 

NOTE:

Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.

NOTE:

Additional information may ship with your computer.

What Are You Looking For?

Find It Here

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How to set up my computer

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Basic troubleshooting information

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How to run the Dell Diagnostics

Quick Reference Guide

NOTE:

This document is available as a PDF at

support.dell.com.

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Warranty information

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Terms and Conditions (U.S. only)

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Safety instructions

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Regulatory information

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Ergonomics information

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End User License Agreement

Dell™ Product Information Guide

 

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How to remove and replace parts

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Specifications

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How to configure system settings

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How to troubleshoot and solve problems

Dell Latitude™ User's Guide

1.

 

Click the Start button and click Help and Support.

2.

 

Click User's and system guides and click User's

guides.

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Service Tag and Express Service Code

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Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

These labels are located on the bottom of your computer.

 

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Use the Service Tag to identify your computer when you
use support.dell.com or contact technical support.

 

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Enter the Express Service Code to direct your call when
contacting technical support.

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Solutions — Troubleshooting hints and tips, articles from technicians, and online
courses, frequently asked questions

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Community — Online discussion with other Dell customers

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Upgrades — Upgrade information for components, such as memory, the hard drive,
and the operating system

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Customer Care — Contact information, service call and order status, warranty, and
repair information

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Service and support — Service call status and support history, service contract, online
discussions with technical support

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Reference — Computer documentation, details on my computer configuration, product
specifications, and white papers

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Downloads — Certified drivers, patches, and software updates

Dell Support Website — support.dell.com

NOTE:

Select your region to view the appropriate support

site.

NOTE:

Corporate, government, and education customers can

also use the customized Dell Premier Support website at
premier.support.dell.com.

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Notebook System Software (NSS)— If you reinstall the operating system for your
computer, you should also reinstall the NSS utility. NSS provides critical updates for
your operating system and support for Dell™ 3.5

-inch USB floppy drives, Intel® 

Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software automatically detects your computer
and operating system and installs the updates appropriate for your configuration.

To download Notebook System Software:

1.

 

Go to support.dell.com and click Downloads.

2.

 

Enter your Service Tag or product model.

3.

 

In the Download Category drop-down menu, click All.

4.

 

Select the operating system and operating system

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