Memory problems, Lockups and software problems – Dell OptiPlex 360 (Late 2008) User Manual

Page 39

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Troubleshooting Tips

39

Memory Problems

CAUTION:

Before working inside your computer, read the safety information that

shipped with your computer. For additional safety best practices information, see
www.dell.com/regulatory_compliance.

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• Save and close any open files and exit any open programs you are not using

to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If

necessary, install additional memory.

• Reseat the memory modules to ensure that your computer is successfully

communicating with the memory.

• Run the Dell Diagnostics (see "Dell Diagnostics" on page 41).

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E X PE R I E N C E

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• Reseat the memory modules to ensure that your computer is successfully

communicating with the memory.

• Ensure that you are following the memory installation guidelines.
• Ensure that the memory you are using is supported by your computer. For

more information about the type of memory supported by your computer,

see "Specifications — Mini Tower Computer" on page 25 or

"Specifications — Desktop Computer" on page 31.

• Run the Dell Diagnostics (see "Dell Diagnostics" on page 41).

Lockups and Software Problems

NOTE:

The procedures in this document were written for the Windows default

view, so they may not apply if you set your Dell computer to the Windows Classic

view.

The computer does not start up

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