Drive problems, Cd and dvd drive problems – Dell Dimension 9150/XPS 400 User Manual

Page 38

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38

Solving Problems

Drive Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CD and DVD drive problems

NOTE:

High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a

defect in the drive or the CD or DVD.

NOTE:

Because of different regions worldwide and different disc formats, not all DVD titles work in all

DVD drives.

E

NSURE

THAT

M

ICROSOFT®

W

INDOWS®

RECOGNIZES

THE

DRIVE

Click the Start button and

click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.

T

EST

THE

DRIVE

• Insert another floppy, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy and restart the computer.

C

LEAN

THE

DRIVE

OR

DISK

See page 122.

C

HECK

THE

CABLE

CONNECTIONS

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See page 60.

R

UN

THE

D

ELL

D

IAGNOSTICS

See page 56.

A

DJUST

THE

W

INDOWS

VOLUME

CONTROL

• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.

C

HECK

THE

SPEAKERS

AND

SUBWOOFER

See "Sound and Speaker Problems" on page 49.

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