Dell Latitude E5500 - Manual (Page 29)

Troubleshooting
29
Error Messages
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
A UXILIARY DEVICE FAILURE — The touch pad or external mouse may be faulty.
For an external mouse, check the cable connection. Enable the Pointing
Device option in the system setup program. See your Service Manual at
support.dell.com for more information. If the problem persists, contact Dell
(see "Contacting Dell" on page 61).
B AD COMMAND OR FILE NAME — Ensure that you have spelled the command
correctly, put spaces in the proper place, and used the correct pathname.
C ACHE DISABLED DUE TO FAILURE — The primary cache internal to the
microprocessor has failed. Contact Dell (see "Contacting Dell" on page 61).
C D DRIVE CONTROLLER FAILURE — The CD drive does not respond to
commands from the computer.
D ATA ERROR — The hard drive cannot read the data.
D ECREASING AVAILABLE MEMORY — One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them. See your Service Manual at
support.dell.com for more
information.
D ISK C : FAILED INITIALIZATION — The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36).
D RIVE NOT READY — The operation requires a hard drive in the bay before it
can continue. Install a hard drive in the hard drive bay. See your Service
Manual at
support.dell.com for more information.
6 Video BIOS Test
Failure Contact Dell.
7 CPU cache test
failure Contact Dell.
Code
(repetitive
short beeps) Description Suggested Remedy