Dell 964 All In One Photo Printer - Manual (Page 93)

Make sure the printer detects the dial tone.
Paper Problems
Make sure you loaded the paper correctly.
For more information, see Loading Paper .
Use only paper recommended for your printer.
For more information, see Print Media Guidelines for the Paper Support .
Use a smaller amount of paper when printing multiple pages.
For more information, see Print Media Guidelines for the Paper Support .
Make sure the paper is not wrinkled, torn or damaged.
Make sure the paper guides rest against the left and right edges and bottom of the
paper.
Check for a paper jam.
Near the ADF
Lift the ADF cover located to the left of the ADF input tray. 1.
Pull firmly on the paper to remove it. 2.
Close the ADF cover. 3.
Press Select . 4.
Resend your print job to print any missing pages. 5.
NOTE: To avoid paper jams, do not force paper into the All-In-One.
Near the paper input tray
Lift the paper exit tray. 1.