Beep codes – Dell OptiPlex GX270 User Manual

Page 157

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Beep Codes

 

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code,

identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the
computer encountered a memory problem.

 

If your computer beeps during start-up:

1.

 

Write down the beep code on the

Diagnostics Checklist

.

2.

 

Run the

Dell Diagnostics

to identify a more serious cause.

3.

 

Contact Dell

for technical assistance.

 

yellow
green
green
yellow

A possible floppy or hard drive
failure has occurred.

Reseat all power and data cables and restart the computer.

green
green
green
yellow

A possible USB failure has
occurred.

Reinstall all USB devices, check cable connections, and then restart the computer.

 

yellow
yellow
yellow
green

No memory modules are
detected.

l

 

Reinstall all memory modules and restart the computer.

l

 

To eliminate the possibility of a faulty memory connector, remove all memory modules, reinstall one

memory module (if the computer supports a single module), and then restart the computer. If the
computer starts normally, move the memory module to a different connector and restart the
computer. Continue until you have identified a faulty connector or reinstalled all modules without
error.

 

yellow
green
yellow
green

Memory modules are
detected, but a memory
configuration or compatibility
error exists.

l

 

Ensure that no special memory module/memory connector placement requirements exist.

l

 

Verify that the memory modules that you are installing are compatible with your computer.

l

 

If the problem persists,

contact Dell

.

 

yellow
green
green
green

Other failure has occurred.

l

 

Ensure that the cables are properly connected to the system board from the hard drive, CD drive,

and DVD drive.

l

 

Check the computer message that appears on your monitor screen.

l

 

If the problem persists,

contact Dell

.

green
green
green
green

The computer is in a normal
operating condition after
POST.

None.

Code

Cause

1-1-2

Microprocessor register failure

1-1-3

NVRAM

1-1-4

ROM BIOS checksum failure

1-2-1

Programmable interval timer

1-2-2

DMA initialization failure

1-2-3

DMA page register read/write failure

1-3

Video Memory Test failure

1-3-1 through 2-4-4 Memory not being properly identified or used

3-1-1

Slave DMA register failure

3-1-2

Master DMA register failure

3-1-3

Master interrupt mask register failure

3-1-4

Slave interrupt mask register failure

3-2-2

Interrupt vector loading failure

3-2-4

Keyboard Controller Test failure

3-3-1

NVRAM power loss

3-3-2

NVRAM configuration

3-3-4

Video Memory Test failure

3-4-1

Screen initialization failure

3-4-2

Screen retrace failure

3-4-3

Search for video ROM failure

4-2-1

No time tick

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