Dell UP3214Q Monitor User Manual

Page 51

Advertising
background image

Troubleshooting  51

To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the

screen).

2. Unplug the video cable(s) from the back of the computer or monitor. The

monitor then goes into the self-test mode.

3. Press and hold the Button 1 and Button 4 on the front panel

simultaneously for 2 seconds. A gray screen appears.

4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen

changes to red.

6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white

screens.

The test is complete when the white screen appears. To exit, press the Button 4
again.

If you do not detect any screen abnormalities upon using the built-in diagnostic
tool, the monitor is functioning properly. Check the video card and computer.

Advertising