Dell Precision M4400 (Mid 2008) User Manual

Page 37

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Troubleshooting

37

H

ARD

-

DISK

DRIVE

CONTROLLER

FAILURE

0 —

The hard drive does not respond

to commands from the computer. Shut down the computer, remove the hard
drive (see your Service Manual at support.dell.com), and boot the computer
from a CD. Then, shut down the computer, reinstall the hard drive, and
restart the computer. If the problem persists, try another drive. Run the Hard
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

H

ARD

-

DISK

DRIVE

FAILURE

The hard drive does not respond to commands

from the computer. Shut down the computer, remove the hard drive (see your
Service Manual at support.dell.com), and boot the computer from a CD.
Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

H

ARD

-

DISK

DRIVE

READ

FAILURE

The hard drive may be defective. Shut

down the computer, remove the hard drive (see your Service Manual at
support.dell.com), and boot the computer from a CD. Then, shut down the
computer, reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the Hard Disk Drive tests in the Dell
Diagnostics (see "Dell Diagnostics" on page 42).

I

NSERT

BOOTABLE

MEDIA

The operating system is trying to boot to

nonbootable media, such as a floppy disk or CD. Insert bootable media.

I

NVALID

CONFIGURATION

INFORMATION

-

PLEASE

RUN

S

YSTEM

S

ETUP

P

ROGRAM

The system configuration information does not match the

hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup
program. See your Service Manual at support.dell.com for more information.

K

EYBOARD

CLOCK

LINE

FAILURE

For external keyboards, check the cable

connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 42).

K

EYBOARD

CONTROLLER

FAILURE

For external keyboards, check the cable

connection. Restart the computer, and avoid touching the keyboard or the
mouse during the boot routine. Run the Keyboard Controller test in the Dell
Diagnostics (see "Dell Diagnostics" on page 42).

K

EYBOARD

DATA

LINE

FAILURE

For external keyboards, check the cable

connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 42).

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