Dell Precision M4400 (Mid 2008) - Manual (Page 4)

4
Contents
Error Messages . . . . . . . . . . . . . . . . . . . 35
System Messages . . . . . . . . . . . . . . . . . . 40
Troubleshooting Software and Hardware
Problems
. . . . . . . . . . . . . . . . . . . . . . 42
Dell Diagnostics . . . . . . . . . . . . . . . . . . . 42
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . 44
Power Problems . . . . . . . . . . . . . . . . . . 44
Memory Problems . . . . . . . . . . . . . . . . . 46
Lockups and Software Problems . . . . . . . . . . 46
Dell Technical Update Service . . . . . . . . . . . 48
Dell Support Utility . . . . . . . . . . . . . . . . . 49
5 Reinstalling Software
. . . . . . . . . . . . . .
51
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Identifying Drivers . . . . . . . . . . . . . . . . . 51
Reinstalling Drivers and Utilities . . . . . . . . . . 52
Restoring Your Operating System . . . . . . . . . . . . 54
Using Microsoft
®
Windows
®
System Restore . . . 54
Using Dell Factory Image Restore . . . . . . . . . 56
Using the Dell™ Operating System Media . . . . . 57
6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 59
Obtaining Assistance . . . . . . . . . . . . . . . . . . 59
Technical Support and Customer Service . . . . . 60
DellConnect™ . . . . . . . . . . . . . . . . . . . . 60
Online Services . . . . . . . . . . . . . . . . . . . 60
AutoTech Service . . . . . . . . . . . . . . . . . . 61
Automated Order-Status Service . . . . . . . . . . 61
Problems With Your Order . . . . . . . . . . . . . . . . 61