Dell A920 All In One Personal Printer - Manual (Page 15)

Bottom margin:
16.51 mm (0.65 in.)
Colors are faded or not printing completely
Use a different color setting.
Use a different brand of paper. Every paper brand accepts ink differently and prints with slight color
variations.
Clean the nozzles. For help, see Cleaning the ink cartridge nozzles .
An ink cartridge may be out of or low on ink.
Scanning, copying, and faxing troubleshooting
Scanning was not successful
The software may not be installed properly. Follow the instructions for Installation appears incomplete .
Scanning or using a scanned image with a software program
takes a long time or freezes the computer
Lower the scanning resolution. Scanning resolution is different than printing resolution and is generally set
much lower. To change the scanning resolution:
Open the Dell All-In-One Center. For help, refer to your Owner's Manual. 1.
From the Scan section, click See More Scan Settings. 2.
Click Display Advanced Scan Settings. 3.
From the Scan tab of Advanced Scan Settings, enter a lower scan resolution. 4.
Characters are missing or unexpected
Make sure the scanner glass is clean:
Dampen a clean, lint-free cloth. 1.
Gently wipe the scanner glass. 2.