System beep codes – Dell Precision 420 User Manual

Page 106

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System Beep Codes

When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a series of beeps that identify the
problem. The beep code is a pattern of sounds: for example, one beep, followed by a second beep, and then a burst of three beeps (code 1-1-3)
means that the computer was unable to read the data in nonvolatile random-access memory (NVRAM). This information is invaluable to the Dell
support staff if you need to call for technical assistance.

When a beep code is emitted, write it down on a copy of the

Diagnostics Checklist

and then look it up in Table 2. If you are unable to resolve the

problem by looking up the meaning of the beep code, use the

Dell Diagnostics

to identify a more serious cause. If you are still unable to resolve the

problem, see "

Getting Help

" for instructions on obtaining technical assistance.

Table 2. System Beep Codes

Write fault on selected drive

NOTE: For the full name of an abbreviation or acronym used in this table, see the

Glossary

.

Code

Cause

Action

1-1-2

Microprocessor register failure

See "

Getting Help

" for instructions on obtaining technical assistance.

1-1-3

NVRAM unreadable

Run the System Board Devices tests in the

Dell Diagnostics

.

1-1-4

ROM BIOS checksum failure

Run the System Board Devices tests in the

Dell Diagnostics

, if possible.

1-2-1

Programmable interval timer

Run the System Board Devices tests in the

Dell Diagnostics

, if possible.

1-2-2

Direct memory access (DMA) initialization failure

Run the System Board Devices tests in the

Dell Diagnostics

, if possible.

1-2-3

DMA page register read/write failure

Run the System Board Devices tests in the

Dell Diagnostics

, if possible.

1-3

Video Memory Test failure

Run the VESA/VGA Interface tests in the

Dell Diagnostics

.

1-3-1

RIMMs not being properly identified or used

See "

Troubleshooting System Memory

."

1-3-2

No RIMM detected

Install RIMM pair or reseat RIMMs.

1-3-3 through
2-4-4

RIMMs not being properly identified or used

See "

Troubleshooting System Memory

."

3-1-1

Slave DMA register failure

Run the System Board Devices tests in the

Dell Diagnostics

, if possible.

3-1-2

Master DMA register failure

Run the System Board Devices tests in the

Dell Diagnostics

, if possible.

3-1-3

Master interrupt mask register failure

See "

Getting Help

" for instructions on obtaining technical assistance.

3-1-4

Slave interrupt mask register failure

See "

Getting Help

" for instructions on obtaining technical assistance.

3-2-2

Interrupt vector loading failure

See "

Getting Help

" for instructions on obtaining technical assistance.

3-2-4

Keyboard Controller Test failure

Run the Keyboard tests in the

Dell Diagnostics

. Otherwise, see "

Getting

Help

" for instructions on obtaining technical assistance.

3-3-1

NVRAM power loss

Run the System Board Devices tests in the

Dell Diagnostics

, if possible.

3-3-2

NVRAM configuration

Run the System Board Devices tests in the

Dell Diagnostics

, if possible.

3-3-4

Video Memory Test failure

Run the VESA/VGA Interface tests in the

Dell Diagnostics

.

3-4-1

Screen initialization failure

Run the VESA/VGA Interface tests in the

Dell Diagnostics

.

3-4-2

Screen retrace failure

Run the VESA/VGA Interface tests in the

Dell Diagnostics

.

3-4-3

Search for video ROM failure

Run the VESA/VGA Interface tests in the

Dell Diagnostics

.

4-2-1

No time tick

See "

Getting Help

" for instructions on obtaining technical assistance.

4-2-2

Shutdown failure

See "

Getting Help

" for instructions on obtaining technical assistance.

4-2-3

Gate A20 failure

See "

Getting Help

" for instructions on obtaining technical assistance.

4-2-4

Unexpected interrupt in protected mode

See "

Getting Help

" for instructions on obtaining technical assistance.

4-3-1

Memory failure above address 0FFFFh

Run the System Memory tests in the

Dell Diagnostics

.

4-3-3

Timer-chip counter 2 failure

See "

Getting Help

" for instructions on obtaining technical assistance.

4-3-4

Time-of-day clock stopped

See "

Getting Help

" for instructions on obtaining technical assistance.

4-4-1

Serial or parallel port test failure

Run the Serial Ports and the Parallel Ports tests in the

Dell Diagnostics

.

4-4-2

Failure to decompress code to shadowed
memory.

Run the System Board Devices tests in the

Dell Diagnostics

.

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