Dell Vostro 1510 (Early 2008) User Manual

Page 10

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10

Troubleshooting

FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing

Ma\SM\A01\EN\Source\trouble.fm

DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY

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Problem Description

Suggested Resolution

No memory modules
are detected.

• If two or more memory modules are

installed, remove the modules (see
"Removing a Memory Module" on
page 49), then r
einstall one module
(see "Replacing a Memory Module" on
page 51) and r
estart the computer. If
the computer starts normally,
continue to install additional memory
modules (one at a time) until you
have identified a faulty module or
reinstalled all modules without error.

• If available, install working memory of

the same type into your computer (see
"Memory" on page 49).

• If the problem persists, contact Dell

Support.

Memory modules are
detected, but a
memory failure has
occurred.

• If two or more memory modules are

installed, remove the modules (see
"Removing a Memory Module" on
page 49), then r
einstall one module
(see "Replacing a Memory Module" on
page 51) and r
estart the computer. If
the computer starts normally,
continue to install additional memory
modules (one at a time) until you
have identified a faulty module or
reinstalled all modules without error.

• If available, install working memory of

the same type into your computer (see
"Memory" on page 49).

• If the problem persists, contact Dell

Support.

A possible processor
failure has occurred.

• Reseat the processor (see "Removing

the Processor Module" on page 45).

• If the problem persists, contact Dell

Support.

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