Lockups and software problems – Dell Vostro 1510 (Early 2008) User Manual
Page 21
Troubleshooting
21
FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing
Ma\SM\A01\EN\Source\trouble.fm
DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY
computer or at support.dell.com.
E
NSURE
THAT
THE
I E E E 1 3 9 4
DEVICE
IS
RECOGNIZED
BY
W
INDOWS
—
Windows XP:
1
Click Start and click Control Panel.
2
Under Pick a Category, click Performance and Maintenance
→
System
→
System
Properties
→
Hardware
→
Device Manager.
Windows Vista:
1
Click
Start
→ Control Panel→ Hardware and Sound.
2
Click Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
I
F
YOU
HAVE
PROBLEMS
WITH
A
D
ELL
I E E E 1 3 9 4
DEVICE
—
Contact Dell
Support.
I
F
YOU
HAVE
PROBLEMS
WITH
AN
I E E E 1 3 9 4
DEVICE
NOT
PROVIDED
BY
D
ELL
—
Contact the IEEE 1394 device manufacturer.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
The computer does not start up
C
HECK
THE
DIAGNOSTIC
LIGHTS
—
E
NSURE
THAT
THE
POWER
CABLE
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E
ND
THE
PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the Applications tab.