Getting help, Inspiron – Dell Inspiron One 19 Touch (Late 2009) User Manual

Page 56

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54

Getting Help

If you experience a problem with your computer,

you can complete the following steps to

diagnose and troubleshoot the problem:

See “Solving Problems” on page

1.

35 for

information and procedures that pertain to

the problem your computer is experiencing.
See the

2.

Dell Technology Guide for more

troubleshooting information.
See “Dell Diagnostics” on page

3.

44 for

procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on

4.

page 60.

Use Dell’s extensive suite of online services

5.

available at Dell Support (support.dell.com)

for help with installation and troubleshooting

procedures. See “Online Services” on

page 56 for a more extensive list of Dell

Support online.
If the preceding steps have not resolved the

6.

problem, see “Before You Call” on page 59.

NOTE: Call Dell Support from a telephone

near or at the computer so that the support

staff can assist you with any necessary

procedures.
NOTE: Dell’s Express Service Code system

may not be available in all countries.

INSPIRON

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