Dell Inspiron B120 User Manual

Page 10

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Finding Information

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses, frequently asked
questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with
technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and
white papers

• Downloads — Certified drivers, patches, and software

updates

Dell Support Website —

support.dell.com

NOTE:

Select your region to view the appropriate support

site.

NOTE:

Corporate, government, and education customers

can also use the customized Dell Premier Support website at
premier.support.dell.com.

• Notebook System Software (NSS)— If you reinstall the

operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel

®

Pentium

®

M

processors, optical drives, and USB devices. NSS is
necessary for correct operation of your Dell computer.
The software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.

To download Notebook System Software:

1

Go to support.dell.com and click Downloads.

2

Enter your Service Tag or product model.

3

In the Download Category drop-down menu, click All.

4

Select the operating system and operating system
language for your computer, and click Submit.

5

Under Select a Device, scroll to System and
Configuration Utilities, and click Dell Notebook System
Software.

• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop

Windows Help and Support Center

1

Click the Start button and click Help and Support.

2

Type a word or phrase that describes your problem and
click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

What Are You Looking For?

Find It Here

book.book Page 10 Thursday, September 22, 2005 8:08 AM

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