Dell Vostro 220 (Late 2008) User Manual

Page 17

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Troubleshooting

17

NOTE:

It is recommended that you select

Extended Test to perform a more

thorough check of devices in the computer.

For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 137).

NOTE:

When contacting Dell support, have your Service Tag ready. The Service

Tag for your computer is located at the top of each test screen.

The following tabs provide additional information for tests run from the

Custom Test or Symptom Tree option:

Option

Function

Express Test

Performs a quick test of devices in the

system. This typically can take 10 to 20

minutes.

NOTE:

The Express Test requires no interaction on your

part. Run Express Test first to increase the possibility of
tracing a problem quickly.

Extended Test

Performs a thorough check of devices in

the system. This typically can take an

hour or more.

NOTE:

The Extended Test periodically requires your input

to answer specific questions.

Custom Test

Use to test a specific device or

customize the tests to be run.

Symptom Tree

This option allows you to select tests

based on a symptom of the problem you

are having. This option lists the most

common symptoms.

Tab

Function

Results

Displays the results of the test

and any error conditions

encountered.

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